Performance Period: 1/1/2019 to 6/30/2019
Workforce development programs tend to use a learning approach modeled after the traditional classroom-based course. This involves identifying a large body of material, pulling students out of work, and using lectures, assignments, and feedback over long periods of time to teach that material. This is true even when delivering education via an online platform. One well-documented problem with this approach is that training courses and individual lessons are too long for busy, distracted employees. Training becomes a chore, leading employees to put off training programs or to start but then drop out of them. Also, long, comprehensive education offerings delivered away from the work environment often end up being one-size-fits many and disconnected from employee’s specific concerns, leading employees to see training program content as irrelevant.
The result is that companies spend substantial resources for few enduring gains in employee skill. To address this issue, we will build a microlearning capability, comprising a flexible, online education delivery architecture aimed at delivering small (2-to 5-minute educational “nuggets”) in a just-in-time fashion. This capability will be demonstrated with educational content that covers the main topics in the manufacturing process.
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